Input guidance
Use one clear adult subject, good lighting and an unobstructed face.
Support
Help with FOCALUNE.
Contact support@focaluneapp.com after the company domain becomes active.
Partial results
FOCALUNE may deliver fewer than four images when candidates do not pass identity, safety or quality gates.
Privacy requests
Contact privacy@focaluneapp.com for privacy and deletion questions.
Safe support
Include device model, operating-system version, app version and a problem description. Do not email passwords, verification codes, signing keys or unnecessary identity documents.